Privacy Policy

This Privacy Policy explains how Stack Learn ("we", "us", "our") collects, uses, and protects your personal information when you visit our website, interact with our counsellors, or enroll in our programs.

Last updated: March 2026

1. Information We Collect

We collect information that you provide directly to us and data that is generated when you use our website and services.

  • Contact details: name, email address, phone number, preferred destination country.
  • Application information: academic qualifications, work experience, course preferences, and other details you share in enquiry or application forms.
  • Technical data: IP address, device and browser information, and basic analytics (e.g. pages viewed).

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries and counselling requests.
  • Help you evaluate programs, universities, and destinations that match your profile.
  • Process your applications and keep you informed about their status.
  • Improve our website, services, and communication based on aggregated usage data.
  • Send important updates about your course or application (non-promotional).

3. Sharing Your Information

We do not sell your personal data. We may share your information only in the following situations:

  • With trusted partner institutions or service providers involved in processing your application, strictly on a need-to-know basis.
  • To comply with legal obligations, court orders, or government requests where required by law.
  • To protect the rights, property, or safety of Stack Learn, our students, or the public.

4. Data Retention & Security

We retain your information only for as long as it is necessary for the purposes described in this policy, or as required by law or for legitimate business interests (such as handling disputes or audit requirements).

We use reasonable technical and organisational safeguards to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your local laws, you may have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request deletion of your data, subject to legal or contractual obligations.
  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details below.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or applicable laws. The updated version will always be available on this page with a revised "Last updated" date.

7. Contact Us

If you have any questions about how we handle your personal data, or if you wish to exercise your rights, please reach out to us: